Tavish raises signal problems with Vodafone

Following ongoing problems with Vodafone's signal in the Delting area, Tavish Scott this week spoke to the company's senior government affairs manager, Graham Dunn, to press for solutions. 

Tavish also invited the company up to Shetland for the next Digital Forum due to be held in August. Further details of the event will be released in due course. 

Commenting after the discussion with Mr Dunn, Tavish said: 

"I have had numerous messages on social media but only when people could access their own wi-fi. That in itself indicates the problems that Vodafone customers in Shetland have had.

"Vodafone assured me that they are fixing the engineering problems for the long term. I said another temporary solution was not acceptable. If this was city centre London it would be solved in minutes. Customers in Shetland have been paying for a sub-standard service so we expected a permanent solution.

“It is important that the company sets out their investment plans and how they are going to meet the challenge of EE’s commitment to 4G coverage across Shetland. One of the issues they have highlighted is the need for fibre cable connections to their mobile phone masts. These connections are to be provided by BT Openreach. How quickly will BT service Vodafone when they now own EE is a question the industry is asking.

"Instead of turf wars between the companies, people across Shetland want to see better, reliable mobile phone coverage. 3G or 4G would be excellent but for some areas just getting a mobile phone signal would be a step forward."


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